Deactivate store

I singed up for a shopify account and created a store,however, I was not able to continue with the store and decided to deactivate due to personal reasons. I lost my job and not able to continue with the subscription and fees. It says I owe them $10 and cannot deactivate unless I pay $10 balance owing? The account/store is not active for a while. Should it be automatically cancelled for non payment? Why would they still charge you for an account haa no movement in terms of sales or activity? Why can’t I deactivate without paying the balance? They should just close it after a month that it is not paid.> > I am not satisfied and not happy with this. Please just deactuvate my accou t. Thanks!

Reach out to shopify’s customer support they are always really helpful.

Hi i want also to deactive my store i dont use it annymore my time managment all occopied.