Hello!
I have a Shopify account that I made for a school work. Now I do not use it anymore and would like to permanently delete it.
I created a store but have deleted all items and the store is currently inactive. There was never any transactions as this was for school project only.
I have searched everywhere in the forums and in Shopify support, and I can’t seem to find the place to delete all user information?
Please let me know how can I delete my account permanently?
Thank you
Hi, @student2 !
Thanks for reaching out in our Community forums and for sharing your concern, I’d be happy to help.
I understand you were able to remove most information on your store but you’re looking to have all of your data completely removed. We can definitely put a request to have your store and data purged. We will need to access your account in order to escalate this matter. While we’re not able to provide account-specific support via Community Forums at this time, we’d be happy to continue assisting you through live chat, email, or callback. Please visit our Help Center and log in to your account to create a support request.
If you have any feedback for us, don’t hesitate to let me know.