Delivery Customization Functions

Topic summary

A developer is using a delivery customization function to conditionally hide all shipping methods at checkout. When all methods are hidden, Shopify displays a default error message.

The question: Can this error message be customized or replaced with a custom message?

Solution provided:

  • Navigate to: Shopify Admin → Online Store → Themes → […] → Edit default theme content
  • Search for the error text
  • The message should be found under the “Checkout & System” section
  • Edit the text directly there

This allows merchants to modify the default error messaging to better communicate with customers when no delivery options are available based on their customization logic.

Summarized with AI on October 31. AI used: claude-sonnet-4-5-20250929.

Is there any option to customise the following errors or add a custom error instead of this?

I have used the delivery customisation function to hide all delivery methods based on certain conditions. After hide all the methods, the above error is showing. How can I modify that, and is it doable to add a custom message instead of that?

Thanks in advance!

You can edit the error message: Shopify admin > Online Store > Themes > click … > Edit default theme content > search for the text and you should find it under checkout & system