Hi,
This is Shabbeer Ahamad Shaik, I was booked a RC car on yesterday, and I was made a payment through UPI,
Still I didn’t get confirmation about shipping details,
Pls do needful to me.
Hi, @Shabbeer !
Welcome to the Shopify Community. From what I understand, you have made an online purchase through a store you believe is using the Shopify platform, and are looking for an update on the shipping status? If this is the case, sorry to hear you’ve been having troubles with your order.
However, stores on our platform are independent businesses and Shopify does not oversee order management, fulfilment, or shipping. Therefore, I won’t be able to access or provide any detailed information about the order, even if the store is using Shopify. We have a detailed FAQ page about online orders that guides you through what to do if you’re having troubles with an order. I recommend reading through this FAQ page, and following the suggestions there.
For example, if you received a confirmation email from the order, you can reply directly to that email to contact the store and request a shipping update.
Let me know if you have any questions!