Did the customer view change? I cant search customers by email anymore. Its just showing segments?

I cant search customers

1 Like

Hi there @BeccaFromBryght

The Customers page in the Shopify Admin has recently changed to include the new “Customer Segmentation” feature. This feature allows you to group together customers who have similar characteristics into a customer segment. More information on this feature can be found on this page.

Using the new Customer page layout, you can still use your main search bar to search for customers individually by email. You can read more about searching for customers on this page here. We also have more information on this search bar here.

Please let me know if you have any other questions about this. I’d be happy to help you further. In the meantime, I also wanted to let you know about our Changelog. This page posts changes to the platform and new features. It’s the best way to stay up to date on what’s new.

This is not an improvement to the software. I need to look for a group of customers with the same name and make a change to them one at a time. This new way of searching is not working for me.

1 Like

So true. Definitely NOT an improvement. Please change it back!

1 Like

This is not at all an improvement. We would also like it to be changed back!

I would like to create a group for customers local to me, but in segmentation UK cities are not available.

I’m so relieved to see that the old search bar has returned!