Hello,
I noticed differences in sales amounts between Shopify API and UI reports for the same date. We operate only in the US market using dollars ($), so currency settings shouldn’t be an issue.
Could you explain the cause of this discrepancy and how to resolve it?
Thank you!
Saying Shopify UI - you mean the dashboard?
Saying Shopify API - you mean you guys request the data through Shopify API? Need to see the code. What filters are applied for the Net and Gross sale, all approved orders or fulfilled? All those factors can impact, but it is hard to say as Shopify API requests can be done different way.