Discount Useage/Performance total is different to Sales by Discount report

Accounting & Taxes
1

I am checking the performance of a recent campaign and want to see how may times a discount code was used during our promo weekend. When I look at Discounts > [Discount Name] > Performance > the number is 191.

When I look at Reports > Sales by Discount > Orders (So the number of orders where the discount was used) the number is 123.

I have noticed this inconsistency for all of our discounts vs discount reports and i would love to know why? or at least which number I should trust?

The only thing I can think of is Reports give the total number of orders where it is used, but Discounts give the total number of line items it is applied to??? HOWEVER, this doesn’t make sense with respect to a free shipping discount, because free shipping is a single discount per order, not a ‘per line item’ discount.

Help please :slightly_smiling_face:

@Shopify_77

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2

After waiting 6-7 days, the number on the reports eventually increases to match the discount number.

Stand down, no issue here other than slow data coming into reports.