DNS

Shopify Discussion

Topic summary

User ended hosting with SiteGround but kept domain services and had previously pointed the domain to Shopify. SiteGround warned the website would go down after the hosting plan ended.

Current issue: The user says they no longer have permission to change DNS settings with the third‑party provider. They wonder if adding anything to the “name server 3” field is required.

Key questions:

  • Will the site go down now that hosting is canceled even though the domain points to Shopify?
  • Is there any specific DNS or nameserver change needed (e.g., using a third nameserver)?
  • What actions are needed to keep the site online?

Outcome: No answers yet; guidance pending. Discussion remains open with unresolved DNS management access and configuration concerns.

Summarized with AI on January 2. AI used: gpt-5.
1

Hello, i have a third party host for my domain, siteground. I ended my subscription with them to only keep the domain services. They told me that my website would go down because I finished my hosting plan. However I thought that since I pointed my domain to Shopify it should be all good. I now don’t have any right to change my DNS.
Should I add something in the section « name server 3 » in my third party service ?

Do you think my site will go down ? Is there anything that I should do?> thank you