I closed a store that I had purchased a domain from … how do I now access /manage the domain? Shopify will not allow me to do this via their interface yet, I still own this domain?
Topic summary
Main issue: A store owner closed their Shopify store and now cannot access or manage a domain they purchased through Shopify, even though they still own it. The Shopify interface is preventing domain management post-closure.
Context: The domain refers to the website address bought within Shopify and typically managed via the store’s admin. Access appears tied to the now-closed store.
Suggested action: A responder recommends contacting Shopify Support to resolve the domain access issue. No self-service workaround or technical steps are provided.
Status: Unresolved/ongoing. Key questions remain about how to regain control, transfer the domain, or manage billing for the domain after store closure. No decisions or outcomes were reached in the thread.
@zion-publishing Hey, thanks for posting here.
please contact the shopify support person to solve your issue about domain.