Dynamic Checkout Button Issues - Be Yours Theme

Store Design
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1

Hi Everybody!

I’m struggling to solve 3 separate issues with the Dynamic Checkout Buttons that neither the Shopify team nor the Be Yours support team were able to solve.

All the payment methods are active and available on the checkout page.

1) The dynamic checkout button doesn’t show in the cart drawer.
I’ve checked main-cart-footer.liquid and the appropriate code is there

            {%- if additional_checkout_buttons and block.settings.show_dynamic_checkout -%}
              <div class="cart__dynamic-checkout-buttons additional-checkout-buttons">
                {{ content_for_additional_checkout_buttons }}
              </div>
            {%- endif -%}

I tried to play around with it, even removing the ifs, but whatever I do it never shows up.

2) Apple Pay doesn’t show as an option for the Dynamic Checkout Button.
At first Apple Pay was not even present on the checkout page, but Shopify’s technical team was able to fix it.
However, the button itself on the product pages, still doesn’t show Apple Pay when accessed from an Iphone. I tried multiple devices, incognito tabs, clearing cache, simulating the user agent. It just doesn’t work.
I also followed the instructions to test the Dynamic Buttons here (https://help.shopify.com/en/manual/online-store/dynamic-checkout/test-buttons) I can get it to reproduce the unbranded button and the shop button. I can’t get it to reproduce Paypal nor Apple Pay (on iPhone from Safari).

3) For fixed bundle products, it only shows the unbranded button.
I used the stock shopify bundle app to create a Fixed bundle of 2 products and only the unbranded button shows up across all devices.

I’ve tried to contact the support multiple times in the past 3 weeks and 90% they give me incorrect and inaccurate answers without even looking at the problem correctly.

Any help or ideas would be greatly appreciated.

Website: https://generaleforfora.it/
PSW: sisahp

1 Like
2

Hi @AndreaB1 welcome to the Shopify Community,

1- Dynamic checkout button does not show cart drawer.

2- Apple pay buttons only visible for specific devices not all the browsers.

3- For bundle apps you need to talk to their support.

Thanks

3

Thanks for your reply!

On the first point, you are technically right, but what I meant was that the Accellerated checkout options don’t show up.
On the second point, please read my post. It’s clearly stated that I tried multiple times with different iphone devices and that even the debug method doesn’t work.
On the third point, as stated in my post unfortunately the support team is unable to answer or provide any kind of explanation. I thought that maybe others went through the same experience and could provide valuable insights.

Thanks anyway though

1 Like
4

@AndreaB1

Anyhow no problem i cannot give an exact solution without looking into it. Currently my answer was on assumption base because i never saw whats going on your store.

Thanks

5

I encountered the third point. Did you receive any support or solve it?

6

@AndreaB1 Perhaps it’s not compatibility when use Dynamic button in Bundle product. You can read Product section in this link:

https://help.shopify.com/en/manual/online-store/dynamic-checkout/compatibility

7

Check the compatibility with installed apps. I had a store that got fixed by removing an app