EasySell COD

Shopify Apps

Topic summary

Main topic: how to customize the order confirmation email in Shopify, especially for COD (Cash on Delivery) orders.

Key guidance provided:

  • Navigate: Settings > Notifications > Order confirmation.
  • Edit the Liquid (Shopify’s templating language) email template to modify text and add COD-specific messaging.
  • Example conditional shown for COD content. Preview and send a test email after changes.

Latest development:

  • The requester now needs to change the label/text “Discount RECOVERY DISCOUNT” (seen in a provided screenshot) but cannot locate it in the template code.

Notes:

  • A code snippet (Liquid conditional for COD) is central to the solution.
  • An image attachment is central to the follow-up issue regarding the “Discount RECOVERY DISCOUNT” text.

Status:

  • Initial email customization steps are addressed.
  • The specific question about where to edit “Discount RECOVERY DISCOUNT” remains unanswered and the thread is open.
Summarized with AI on December 12. AI used: gpt-5.
1

Hi guys,

Does someone know how to change confirmation email which is sent to buyer when he/she place order?

2

Hi @JohnnyBoss , thank you for posting here!

You can follow my instructions below:

  1. Go to the Shopify Admin Panel:

    • Log in to your Shopify account.

  2. Navigate to Notifications:

    • Click on Settings at the bottom left.
    • Select Notifications from the options.

  3. Find the Order Confirmation Email:

    • Scroll to the Order notifications section.
    • Click Order confirmation to edit the template.

  4. Edit the Email Template:

    • The default template is written in Liquid (Shopify’s templating language).

    • You can modify the text or include custom elements, such as:

      • Personalized messages.
      • Additional instructions for COD (Cash on Delivery) orders.

    • Example:

      {% if payment_method.title == 'Cash on Delivery (COD)' %}
<p>Thank you for your order! Please have the exact amount ready for payment upon delivery.</p>
{% endif %}

    • Save changes once you’re done.

  5. Test the Email:

    • Click the Preview button to see how the email looks.
    • Send a test email to yourself to verify the formatting.

Please press ‘Like’ and mark it as ‘Solution’ if you find it helpful. Thank you.

3

Screenshot 2024-12-15 213927.png
Screenshot 2024-12-15 213927.png569×327 5.72 KB

How to change “Discount RECOVERY DISCOUNT”? Can’t find in code.