Edited product names in printify do not show up in shopify product list

Shopify Discussion
1

I had to update some POD providers in Printify, and edit some product titles. I have refreshed the cache and browser but the new names do not appear in my Shopify product options list.

2

Hi @EASTparrots ,

Certainly! Here’s the updated response:

If the updated product names from Printify aren’t showing in Shopify, it might be due to a delay in synchronization between Printify and Shopify. Here are a few steps you can take:

  1. Re-sync Products: Go to your Printify account and manually re-sync the products with Shopify.
  2. Check Shopify Admin: Verify in the Shopify admin panel under “Products” if the titles were updated. If not, you might need to refresh or manually edit them.
  3. Clear Shopify Cache: Clearing the Shopify cache or trying a different browser can sometimes help.
  4. Reimport Products: As a last resort, you could try deleting the products and re-importing them from Printify.

If you need further assistance, let me know. If this resolves your issue, please mark my answer as the solution. Thanks!

1 Like
3

Thanks so much. I had figured it out in the meantime. Was actually quite simple, just didn’t know the first move. All good now, and appreciate your answer.

4

@EASTparrots , I’m Obliged, thank you so much for support

5

Thank you but no. I’m good to go. :slightly_smiling_face:

6

I am not finding how to resync products in Printify - new here, where do I find the option to manually sync products?