Hoping someone has some insights or has experienced something similar.
I’ve recently updated to Prestige 10.10.1 and added a custom liquid to this page (Carrodise 2026) that takes customer’s ticketing details and processes an order. The embed code comes from Rezdy. I’ve done this exact procedure before in an earlier version of the theme (we were very out of date - previous changes made on v 5.4.1) and didn’t have the same issue we’re experiencing now. Something in this custom liquid is effecting the content on the rest of the page - for example, the footer text is all in bold on this page only. The text was effected throughout the page and I was able to add custom CSS to force everything to display correctly but there are obviously areas I cannot effect. Additionally, a video section we used to have on the page has had to be hidden as the custom liquid was forcing the video to display as a very small box centred in the section (without effecting the text or playback control sizes).
When I wrote to Prestige’s support team (Maestrooo) this was their auto reply: when you embed third-party code (like Rezdy) via a Custom Liquid block, that code can include CSS or JavaScript which may unintentionally override or conflict with the theme’s own styles. This is a common issue when integrating external widgets or scripts, and it can result in unexpected changes to the appearance of your page. Maestrooo’s support does not cover assistance with third-party app integrations or custom code issues.
I am unsure how to see or change any custom JavaScript or CSS has come from this embeded section. Any help?
Here you go! Thank you for the tip about sharing the Draft Preview. I’ve turned the video section back on so you can see the issue there as it’s more obvious than the text.
It’s not so much that anything is broken so much as it’s adding extra styling to the page that’s not necessary. Here are a couple of screen grabs of what I mean when I say the footer is bolded unnecessarily
Thanks @suyash1, that CSS fix is exactly what we were using throughout the rest of the page. You can still see (live) where I left the custom CSS off the “our venue” section.
Video is not active on the live site but the preview link has been posted in this thread which should show the issue
Holy cow! You were so right - I can’t believe myself and the team missed these small errors. With these fixes, all issues have been resolved on the page.