Enterprise Theme - Moblie view looks like Desktop, how can we fix this?

Technical Q&A
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Topic summary

A user reports that their Enterprise theme is displaying the desktop version on mobile devices instead of the mobile-optimized view.

Key Details:

  • No recent theme code modifications were made
  • The mobile view previously functioned correctly
  • Currently requires manual phone setting changes to display properly

Another community member has requested the store URL to investigate the issue further. The thread is marked as resolved, though the specific solution is not detailed in the provided conversation.

Summarized with AI on October 31. AI used: claude-sonnet-4-5-20250929.
1

Resolved:

We currently use Enterprise however we have notiuced that our moblie version is viewing as desktop. we have not changed any theme codes or adjusted the code in anyway. Unless we change the phone setting it does not work, however this has been working fine before.

2

Hi @LC181 , can you share store url?