can anybody help fix my meta pixel integrated through shopify. on the events manager tool it keeps displaying “Missing AddToCart parameter” and “unmatched products” can anyone help fix this issue as Facebook and shopify have been no help.
I have already tried disconnecting and reconnecting the pixel through the Facebook & Instagram app, but I am still facing several tracking issues, including:
Missing “AddToCart” value parameters
Missing “Purchase” parameters
Unmatched products in Facebook Events Manager
Pixel firing twice when changing product variants on my store
I understand that setting up Google Tag Manager (GTM) may help, but I am not familiar with how to configure GTM or modify code on Shopify. I have also tried updating the theme.liquid file and installing new event codes, but the issues persist.
Since I need accurate tracking for my Facebook Ads, I want to ensure my pixel setup is correct. Could you provide a step-by-step guide on fixing these specific issues, including how to properly configure GTM if needed?
Configuring meta pixel and conversion API is a technical process and it takes time and effort. It would be better to hire someone expert in GTM.
Configuring meta pixel and conversion API consists of 5 major steps to be followed:
Custom Datalayer setup for Datalayer event push in the GTM summary using custom pixel
Datalayer Variables creation for dynamic event data tracking( value, currency, transaction ID, item name, item ID, user provided data and so on) These needs to scrap from the datalayer following the object and array
Trigger for each event you want to track using custom triggger type
Event tag using facebook pixel and GA4 server template to send data both from browser and server , assigning the datalayer variables as event paramter key and trigger to fire the event
Server container configuration with a server URL for Conversion API and using facebook ConversIon API tag.