Facing issues with Facebook Pixel not functioning correctly?

[andrew1010]

I installed pixel via FB channel, but it is not working - Pixel Helper can’t see any pixels on my website, also I tried to send test traffic via FB and nothing (I turned off ad blockers)… Then I contacted shopify support they told me that the pixel was set up correctly and everything works fine from shopify side.

Does/Did anyone has the same issue?

Thank you in advance.

[andrew1010]

these options should be off, because they block all tracking data

[CatsPlaytime]

I found this helped for me, go to events manager > settings > traffic permissions and click edit and make sure your domain is on the allowed list. It seemed to work for me after that!