I’m wondering if anyone else out there is also hoping that Shopify will update the new product status ‘Unlisted’ (new as of October 21, 2025) to still be visible in the POS.
It would be really helpful for me and I can only imagine that others would also find it helpful.
My thinking is that if I want to be able to sell it to a customer by sharing a direct URL link then why would I not want to be able to sell it in my brick and mortar store.
You can duplicate the product. Have one be Unlisted for use in direct link and the other published in the POS sales channel.
Hey @Noah_D
This is Aaron from the Retail Team here at Shopify!
Thank you so much for sharing your question with our Shopify Community.
The new “Unlisted” product status update is one that is more specific to the Online Store. In the past, products would sometimes still appear in search engine results (such as Google) or your store’s sitemap despite best efforts to hide it from the Online Store, and the “Unlisted” feature is a great solution for hiding it from these areas.
Because it is an update more specific to the Online Store, it does not apply to the Shopify POS app, as outlined in our “Understanding unlisted products” resource.
@Howie10 did come up with a great recommendation in duplicating the product and having one available for the Point of Sale channel, whilst having the other in a “Unlisted” product status. This way, you would have one product that can be sold in-person (through the Shopify POS) app, and another that can only be accessed with the product’s direct URL for online use.
Thanks,
Aaron | Retail Support Specialist
Yes that would work. I already have a workaround solution that has one generic online product and the real POS product. I was excited to see the new Unlisted status, and then disappointed to learn that it also applied to the POS channel.
As @AaronD said, Unlisted is more specific to the Online Store. But unfortunately is does apply to the POS and hides the products everywhere. As a brick and mortar retailer I don’t need that.
What I’m saying, and I hope that others would agree, is that Unlisted doesn’t need to apply to the POS channel. It has nothing to do with the POS. I don’t want a work around, I want the status to apply to the sales channels that matter.
The POS channel is separate and the Unlisted status should not apply.
It’s not just POS though. An Unlisted product is hidden from all sales channels, just like a draft product, only you can sell the unlisted.
To include it in the POS channel only doesn’t really make sense. And if we’re going to include it in multiple sales channels, well then it wouldn’t be very “unlisted”, would it?
So it just re-iterates the uniqueness and specific property of Unlisted Status. It fills the gap in the market where we wanted an ad-specific campaign that’s only available through the clicking of the ad.
Hi @Noah_D ,
Yeah, I used to think the same! Once you really get into daily operations, you start wishing the POS could do just a little more. Shopify POS is great for the essentials, but it’s not always the most customizable.
That’s why I switched to ConnectPOS (also available on the Shopify App Store). It has the “Unlisted” category you mentioned, plus a ton of other options you can customize in the order settings. And honestly, their support for POS features is super responsive!
You’re right, it’s not just POS. If you can sell it online with a link it isn’t really hidden from all sales channels. I want to add Unlisted products to the POS channel because the POS sales channel has almost NOTHING to do with your other sales channels and I believe that it would make things easier for brick and mortar retailers.
I’m not sure if you have a brick and mortar retail location but if you do then you’ll know that you don’t really ‘list’ a product in your store, you physically put it out on the shelf. This means that you’ don’t have to remove the product from the sales channel if you don’t want to sell it in the store, you can just move it off the floor.
Here’s my use case for having Unlisted be available in the POS channel. We have some products that we do NOT list Online, they are POS ONLY. Sometimes a customer will call us and want to purchase those products without coming into the shop. If they are a new customer, want to have the order shipped or if the store is busy, then the easiest way to sell that product is to create a Draft order and sent it to them. The problem is that the product isn’t available in the Online sales channel so the customer can’t check out. Because the product is POS ONLY, we need to remember to created a custom product on the invoice or deal with the inventory levels for 2 versions of the product (the Unlisted online product and the POS only product - and yes, I know that there are apps for that).
I was excited to see this new status and was hoping to use it for all of our POS ONLY products. It would have made it much easier to sell things.