I’ve implemented some changes that were suggested here and would like some more input on how my site looks now. I am also wondering how to remove the VAT and trade number from my contact info page…
My site is iristrendstore.myshopify.com
Topic summary
A store owner seeks feedback after implementing previous suggestions and asks how to remove VAT and trade number information from their contact page.
Initial Solution Provided:
- One responder identifies the contact information is located in the policy page settings and provides a screenshot showing how to remove it directly from the page editor.
Comprehensive Design Recommendations:
A Shopify expert provides detailed UX/UI improvements:
- Navigation enhancements: Add About Us page, move privacy/return policies to navigation bar, display product categories prominently
- Homepage improvements: Include high-quality hero banner with clear value proposition and call-to-action
- Trust-building elements: Add customer review sections to product pages
- Customer support: Implement FAQ page and expand chat box functionality
- Branding: Replace default myshopify.com subdomain with custom domain to strengthen brand awareness and credibility
All suggestions include visual references via screenshots. The store owner acknowledges the feedback and commits to implementing the recommendations. The discussion remains open for further improvements.
1 Like
Hi @IrisTrend ,
That contact information page is your policy page, just go to the policy page from your list of pages. and remove the contact information, as I did for you, please review the screenshot.
if this is what you were looking for, and found my answer helpful, please mark it as an answer, and if you need my assistance, DM
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Hi @IrisTrend ,
I am from Mageplaza - Shopify solution expert.
I would be happy to review your website and provide feedback on the performance. Here are my recommendations to improve the UX/UI of your website:
1. Add more section on the navigation bar
To make the navigation bar more informative, you should add several sections:
1.1. About Us page
An About Us page is a section on a website that provides information about a company, organization, or individual. It’s an opportunity to tell your brand’s story, share your vision, introduce team members, and outline your history, values, and achievements. This is where you build trust and credibility with customers.
Here is a reference:
1.2. Support section
You should add privacy policy and return policy on the footer to the navigation bar - an easy to spot position. Adding info this will address purchasing hesitation quickly and encourage customers to buy your products.
Here is a reference
1.3. Showing categories on navigation bar
Showing the categories on the navigation bar will help your customers find their needs quickly, enhance shopping experience and encourage them to buy products from your stores. Below is a reference:
2. Banner
You should add a high-quality, eye-catching hero banner with a clear value proposition and a strong call-to-action (CTA). Highlight any ongoing sales, new arrivals, or bestsellers to catch customers’ attention. Below is a reference:
3. Featured products and you may also like
- You can add promotional sections such as: Best sellers, On sale, New arrivals on homepage to catch the attention.
- You should add ATC, add to wish list, quick view buttons and make price and discount labels more noticeable to encourage customers to buy products.
- Below is a reference
4. Adding review section
Reviews from others will provide customers more information about the product. It will enhance trust and provide more information regarding the product. Below is a reference:
5. Adding a FAQ page and expending the chat box
A FAQ page and chat box that includes more general information will address customers’ concerns more quickly, encouraging them to buy your products. See a reference below:
6. Domain name
Currently, you are using the default “ myshopify.com” subdomain. It may lower brand awareness among markets.
You must acquire a custom domain to maintain and strengthen your online presence.Using a domain that matches your brand can help you build trust in your online store.
I hope some of my suggestions are helpful, feel free to give me any feedback.
Good luck!
1 Like
Thank you for these suggestions. I will implement them.