A user is experiencing an issue with setting up filters in their Shopify store using the Dawn theme. When attempting to select a filter source, they encounter an infinite loading screen that prevents any selection.
Troubleshooting suggestions provided:
The issue remains unresolved and awaits further testing or responses.
Hello everyone,
I would like to set filters on Shopify.
But when I want to select a source, I’m just shown the loading screen forever without being able to select anything.
I use the theme “Dawn”, which should actually support the filter function.
Can someone help me with that?
Best regards!
Check your browser, clear cache, and try in Incog mode. Try updating Dawn to latest version. And make sure your products have the correct tags, product types, or vendor information, depending on how you want to filter.