Hi @gmeni
Thank you for reaching out about this. I understand you have some unknown charges on your card and it appears to come from Shopify or possibly a merchant using our services.
If the charge is for a Shopify platform fee then these will generally look similar to this “Shopify*##########” with 8-10 numbers after the asterix. If this is a charge from a specific store you may have shopped at, then generally the charge descriptor will have the business name. The default for stores built on Shopify is to have their descriptor be part of the their business name and not Shopify’s. Charge descriptors can be changed by the merchant.
If you believe this charge is a Shopify billing fee and you do not have a business hosted on our platform then please report this charge to your bank or credit card company right away as your banking details may have been compromised.