Fishing redirected page cliking PayPal payment button

Payments + Shipping & Fulfilment
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Costumer are complaining about fishing redirected page after clicking PayPal payment button, any one with the same issue?

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Hi @Nortli

It sounds like customers are experiencing phishing-like redirects after clicking the PayPal payment button, which can be concerning. This could happen due to a few reasons, such as:

Malware or Browser Issues: Customers’ browsers might be infected with malware, causing them to be redirected to malicious pages. This can be ruled out by asking them to try a different browser or clear their cache and cookies.

  1. Improperly Configured Payment Gateway: If the PayPal integration isn’t set up correctly, it might cause unexpected redirects. Make sure that your PayPal payment gateway settings in your store are correctly configured.

  2. Third-party Apps or Scripts: Sometimes, third-party apps or custom scripts running on the website can cause redirects. Disable or review any apps or scripts that interact with the checkout or payment process to see if they are the cause.

  3. SSL or Security Certificate Issues: Ensure that your store’s security certificate (SSL) is valid. If the website isn’t loading securely (with “https://”), it could trigger warnings or redirect attempts.

  4. Phishing Sites Mimicking PayPal: If the issue is widespread, someone might be spoofing the PayPal page. Verify that PayPal’s button integration is using the official API and redirect URLs.

You might want to contact PayPal’s support to report this issue and ensure their integration is working smoothly on your store. If others are experiencing the same issue, it could be a bug that PayPal or your platform needs to address.

Have you tried troubleshooting the issue by reviewing the integration or checking for any unusual patterns in redirects?