Hello Shopify community,
I’m brand new to Shopify (coming from Wix). I bought the Flex theme and worked on my store however I’m noticing a key bug with the mobile menu dropdown and scrolling.
Sometimes it works only for the first time and after it is clicked or I go to a new page, the dropdown menu icon stops responding and I also cannot scroll the page (it gets stuck).
I would really appreciate any help
My store is www.siimplifi.myshopify.com
Thank you again
Regards
Raza
2 Likes
@rksiimplifi
Hi,
Welcome to Shopify Community.
I my opinion Contact to the flex theme support from where you have brought the theme.
They will fix out your issue,
Thank you.
Is there no simple way to check why this is happening and fix it in code? Maybe I’m being very optimistic…
1 Like
@rksiimplifi
Welcome to the Shopify community!
Thanks for your good question.
Please share your store URL.
So that I will check and let you know the exact solution here.
@rksiimplifi
No, their is no simple way.
You have to hire a developer or contact to the Theme support.
Thank you.
@rksiimplifi
sorry for that issue how can i check your store password protect
Hello Ketan
I’ve removed the password from the page. Can you please check now?
Regards
1 Like
@rksiimplifi
great thanks for update i have check on mobile device its working fine