Follow up email after order

Technical Q&A
1

The plan is for an email to be sent 1 week after order fulfilment.
We will ask the customer to share their new purchase on Social media and tag our company URL on the post. Once they send proof, we will refund them $5.

Is that something possible?

1 Like
2

Hey,

This sounds like a job for Shopify Flow. Set it to trigger an event upon fulfilment, add a 5-day delay, and then send the email. You may need to manually check the response afterwards and issue a refund—or perhaps offer a $5 voucher for their next purchase?