Free Shipping Over Amount [CANNOT DISABLE]

Topic summary

A user encountered a “Free Shipping Over Amount” feature on their Shopify store that they couldn’t disable through the standard shipping settings. They suspected it might have been added via an app but couldn’t identify which one or remember how it was originally enabled.

Key Details:

  • Feature not visible in Shopify’s native shipping configuration
  • User included screenshots showing the issue (images appear corrupted/unreadable in the thread)
  • Uncertain whether feature originated from an app or another source

Resolution:
The user successfully resolved the issue independently, though they did not share the specific solution or root cause in their follow-up message.

Summarized with AI on November 11. AI used: claude-sonnet-4-5-20250929.

Hi, I would like to know how to disable this feature. I remember adding it, but can’t remember for the life of me how it was enabled? It is not visible in shopfy’s standard shipping section, so this is possibly an app?

If so I have no idea which one. It might even not be an app.
See screenshots below -

RMTPerformance_0-1709555271263.png

RMTPerformance_3-1709555271366.png

I HAVE SOLVED THIS ISSUE - THANKS