Getting 500 error while doing FulfillmentCreateV2 GraphQL mutation with trackingInfo.company

Retired Boards Appdev Graphql Basics And Troubleshooting
1

Hi there,

I have no problem pushing my fulfillmentCreateV2 mutations without FulfillmentTrackingInput.company. But when I add one I get an 500 error. The documentation doesn’t mention any limited list of accepted values. Is there any? I’m pushing custom company, number and url. I would like to continue (vs Rest API) to push these customs informations. Could you help me?

Thanks!

2

Hi @MaximeMarcais ,

Thanks for your post. The FulfillmentTrackingInput.company field is a scalar of type [String] so in general a UTF-8 character sequence. If you have an example of a value for this field which matches that description and is causing a 500 error we could look at submitting a report about it.

Alternatively you could submit a support request [to Partner Support] with details of such a 500 error from the past 7 days so that it could be investigated more directly.

Hope you have a great day

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