Getting Internal Server Error While creating cart using StoreFront API

Topic summary

Main issue: Creating a cart via the Storefront API returns a server-side failure.

Error details: The API responds with a GraphQL-style error payload containing message “Internal error. Looks like something went wrong on our end.” and extensions.code “INTERNAL_SERVER_ERROR”. A Request ID is provided: 4bb2cd5f-e093-479b-996d-ef652b969861.

Technical context: The presence of an “errors” array and “extensions” suggests a GraphQL response format. The wording indicates the fault is on the server, not the client.

Latest status: Only the error report is available; no diagnostics, causes, or fixes have been shared by participants.

Actions/next steps: The message instructs including the Request ID in support requests to help investigate. Discussion remains open with the root cause and resolution unspecified.

Summarized with AI on February 12. AI used: gpt-5.

Error:

{
“errors”: [
{
“message”: “Internal error. Looks like something went wrong on our end.\nRequest ID: 4bb2cd5f-e093-479b-996d-ef652b969861 (include this in support requests).”,
“extensions”: {
“code”: “INTERNAL_SERVER_ERROR”,
“requestId”: “4bb2cd5f-e093-479b-996d-ef652b969861”
}
}
]
}