Hello
I have two stores, “Network” and “Star” if I generate a Gift Card in “Star” but would like to use it in “Network” I don’t think that is possible. IS there an app or a work around for this issue? I was told gift cards are store specific.
Hi Shubz, you’re absolutely right that, out of the box, Shopify gift cards are store-specific, so a Gift Card from “Star” won’t work in “Network” by default. But there are ways to make it happen.
Option A: Use a gift-card/loyalty app that supports syncing across multiple Shopify stores (for example, Loopz claims this capability). Then the app acts as a central “wallet” layer and ensures that redeeming in one store updates the balance in all connected stores.
Option B: Build a small custom app/service that holds all gift card codes and balances centrally, and ties into both stores via API so that any redemption or update reflects across both.
Option C (one-time migration): Export your gift cards from “Star” and import them into “Network” via “gift card order” imports (e.g. using Matrixify). This is more for migrating or copying balances than live syncing.
If you want, I can sketch out exactly how this would look for your two stores (data flows, API calls, edge cases) and send you a sample architecture or even help build it. Just let me know!
Hello @Shubz ,
I hope you are well!
Basically, the Gift card can be used for different stores with the help of AiTrillion. In AiTrillion, you can import the Gift card. It can be the same Gift card as the older one, which you can use to assign the points. The Gift cards can be sent in Offline mode too. But we won’t be able to add the multistore check like if the Gift card is used on different store, on other store the gift card will be blocked.
If you want to know more about AiTrillion - Click here.
If you want to know more about this, feel free to reply me.
Also, I would like to let you know that there is an workaround which can be used like using APIs or custom solutions.
@Shubz you’d have to build it as custom app, or using a gift card serivce like rise.ai etc.
Unless you mean buy from store A but only USABLE on store B, meaning store A does NOT accept gift cards to buy product. In which case that’s a basic store to store sync/async to build.
For store to store bidirectional usage a custom app becomes a necessity.
Don’t muck about or you will hemorrhage revenue somewhere and might not even know it.
Technically you could even do this with automations in shopify-flow, or the mechanic app but there’s a whole bevy of problems that have to be solved in store-to-store sync that MUST be near realtime because real money transactions are involved.
