Gift cards - can I print and post them out?

Shopify Discussion
1

Hi all,

I am looking at adding gift cards to my online store. We have a great printer that we use for greetings cards so I was planning to print our own gift certificates to ship to customers. I can’t seem to find the right information online on how I would do this.

Do I just set up gift cards as normal and when a customer purchases one, I pack and ship it to that address?

I am aware that many prefer digital now but I also know many that would prefer a physical gift card to hand to someone at Christmas.

Any help would be greatly appreciated.

Cheers,

Dan

2

Yes, you can print them and offer users a physical copy of the gift card with the package.

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On the front, you can mention the amount, gift card code.
On the backside, you can craft a personalised message.

Additionally, I recommend you to use an app like Giftkart, which will help your users to see their account balance in real-time.

1 Like
3

Hi @kronen-p0ps ,

You could certainly copy the gift card’s code and add that to a gift card template that you want to physically ship to the customer. Please note that once the card has been created you will not be able to view the full code as gift cards are treated as currency, and that you would likely need to create the gift card template outside of Shopify (unless you just wanted to print out the email that is sent to customers when the gift card is issued).

It’s also possible to order physical gift cards for sale from the Shopify Hardware Store.

2 Likes
4

Thank you. Does shopify not allow customers to track gift card balance in their account?

5

Just to clarify. Would I then just list the gift cards as a normal product and when I need to ship one, go into gift cards to create a code. I then copy that code to use on the physical gift card?

6

The customer can check the balance of the gift card by using the link provided in the gift card email. If the customer doesn’t have an account set up with you, you can check the balance from Shopify admin > Products > Gift cards > Customer’s gift card number.

Would recommend you to use Giftkart which has a widget for users logging in your website and check account balance. Happy to setup the entire flow for you.

7

Hi @kronen-p0ps ,

Yes, correct. Please note that you will need to issue the gift card manually in order to be able to view the code in question, as once it is created you will only be able to view the last four digits of the gift card code. If you’re only intending to mail these gift cards physically, I’d recommend not using the gift card feature when listing the gift card as a product as that will automatically issue the customer a gift card at the point of fulfillment without you being able to see the code.