Gift cards not adding to cart - Refresh Theme

Shopify Discussion

Topic summary

A Shopify store owner using the Refresh theme has encountered an issue where gift cards fail to add to the cart properly.

The Problem:

  • Adding a gift card to cart redirects to an empty cart page
  • The gift card only adds successfully when the “send as a gift” option is selected and recipient information is filled out

Current Status:

  • The feature worked previously, suggesting a recent change or bug
  • The store owner has checked the product page but found no obvious issues
  • No solution has been identified yet

This appears to be a technical malfunction specific to the gift card add-to-cart functionality when not using the gift recipient option.

Summarized with AI on November 3. AI used: claude-sonnet-4-5-20250929.
1

Looking for some help regarding gift cards. I know this worked previously but just noticed now that if I try to add a gift card to the cart, it just takes me to a cart with nothing in it.

Now, if I check the “send as a gift” box and fill out the gift recipient information, it does add to the cart.

I’ve checked the product page and anything else I can find searching around but this is just odd.

Thanks in advance.

https://www.bradgetdesigns.com/products/bradget-designs-gift-cards

2

Did you find the solution to this? I am having the same issue here - Sherlock & Pages Gift Card