Still not able to view my gift card in my Products list. Preview: https://2kgukvmaqv3g7hx2-31881756805.shopifyprev
I would be so pleased if someone could take a look for me. It seems no matter what tutorial I follow; the image of the card still doesn’t show up in products but it does show up in collections. So, it still isn’t working. Thank you.
Hi There!
Seems the GiftCard product is missing an image on the backend based on that:
Can you check please?
JHKC..Thank you so much for your reply. Not sure what is meant by the back end. Any suggestions on what I could possibly try?
Follow this:
And there you go!
Thanks so much but that didn’t work. I noticed when I insert my image (gift-card.jpg) it changes to this: gift-card_480x480 (1)
Would you mind sharing a screenshot of the whole Gift Card backend page? Would help us clear things out!
Which is the back end page please? I will do it right away.
What you can see in Step 3 I mentioned before.
Is this the back end page?
OK now on top click on “Gift Card Products” to find your Gift Card.
Yes, but there is no image showing..
Can you upload the image here please?
Thanks! I’ve sent you Collaborator Access, please accept the invite in “Settings” → “Plans & Permissions” so I can upload the image please.
OMG. I am so happy you did this for me. Thank you, thank you.
Well, I thought all along that was for just for a video because it said media. Anyway. You made me a happy girl. Thanks so much.
Wonderful! Should you ever require assistance please reach out by mail, DM or here. Happy to help!
Hello, I followed the steps you provided to this shop and my gift cards are still now displaying in my collection or product list. Please assist. Ive added them to a collection via Products > Gift Cards > More Actions, verified that the product is set to “Active,” and still nothing. I am using the Debut theme as well.
