Google Merchant: Website or online store needs improvement

Hi everyone,

My shopify website is encountering problems with Google Merchant. My account is suspended. I have fixed all products that require attention and yet I keep receiving the following:

Website or online store needs improvement

Limits visibility of all products in India

During the review you requested on Apr 3, 2025, Google found this still to be an issue. Before you request another review, make sure you meet the requirements.

There was a problem identified with your website. Update your entire website to provide a useful and transparent shopping experience for customers.

Make sure your website meets the following requirements

  • Your website should have a domain name that matches the uploaded domain name
  • Your entire website shouldn’t have any broken links
  • Your website shouldn’t contain any placeholder images or text
  • The product details and categories should match those that you provide in your product data
  • Your website shouldn’t contain generic information and shouldn’t miss crucial information about products

My website is www.thefizzcompany.in

I’m hoping the community can help out. Many thanks!

Khushal

1 Like

Hello there I have also encounter this kind of problem before but I got it solved, have you check your website well to make sure there’s no broken links? kindly respond to this so I can tell you what to do

For example you need to add your business details in the footer (address, email, phone number, business hours)

Don’t use an @gmail.com email address, instead use an email address that matches your domain name.

Make sure to show if the item is in or out of stock on the product landing page.

Images should be without any logos, branding etc.

You will have more issues, so make sure to check the guides and policies below:

https://support.google.com/google-ads/community-video/318699100
https://support.google.com/google-ads/community-guide/304792695
https://support.google.com/merchants/answer/6150127
https://support.google.com/merchants/answer/6363310/follow-the-merchant-center-guidelines
https://support.google.com/merchants/answer/7052112
https://support.google.com/merchants/answer/4752265
https://support.google.com/merchants/answer/13693865
https://support.google.com/merchants/answer/6149970
https://support.google.com/merchants/answer/9158778
https://support.google.com/merchants/answer/6150244
https://support.google.com/google-ads/community-guide/241068758