Hey, I am unable to proceed with “Accept Terms” in Shopify connecting to FB. I already had Turn on “Send a “Do not track” in Chrom browser. but still issue is there.
I’v seen the issue was addressed with many others.
Please back to us with a solution.
Thanks
Hey, @ErumShaheen .
Thank you for reaching out and posting this question!
I understand that you’re experiencing an issue with accepting the terms when trying to connect your Shopify account to the Facebook channel. I’ve seen similar issues before and, oftentimes, turning on Do not track or preventing cross-site tracking can actually be causing the issue as this is an integration with a third-party. Moreover, disabling cookies may also contribute to causing this type of issue as cookies are required for many authentications. Can you try again without enabling Do not track, without enabling Prevent cross-site tracking, and making sure cookies are enabled?
If you need further assistance with adjusting these settings or additional troubleshooting suggestions, then I’d recommend taking a look at the following thread: ‘Solved: Re: Can’t Accept Terms For Facebook’.
I’d love to hear more about your business! What kinds of products do you sell? If you’re looking to start selling on Facebook, then have you prepared a marketing plan for your store?