Help! Another store has copied from my site

Long story short basically somebody launched a clothing brand which was pretty much a copy of my own. They’re designs are near identical & the name is the same apart from an individual word. Unfortunately I am unable to do anything about this but I noticed in his website he has actually copy & pasted numerous parts from my website onto his own.

The descriptions of my products, sizing guide, shipping policy & more have been stolen from my site without my permission which is illegal if I’m correct.
As both of our websites are hosted via shopify (and records show mine was created much earlier) would they be able to contact the brand for me & tell them their not allowed to do this?
I’ve tried doing so myself & every time I do I just get a very rude email back so I don’t really know what else to do from here.

if anyone has any advice it would be great!

thank you :slightly_smiling_face:

If you have legal questions you need to reach out to an attorney that specialized in intellectual property. No legal advice is provided on this forum.

In case you need to report an intellectual properly infringement, you can use this form.
https://www.shopify.com/legal/report-aup-violation

1 Like

Mine has been scraped and copied, obviously a scam phishing site and Shopify is slow to take them down. I know this because they also scraped my unique Hotjar code snippet and I’m seeing the recordings of their site visits in my Hotjar account. There were 4 copied sites, 2 of the domains have been shut down, 2 of the domains are still live, all were on Shopify. I’m waiting on Shopify legal to get back to me.

Always consult a lawyer in such situations.

If that site is continuing to mirror your site, by rescraping when changes are made, then create a javascript redirect for when any website besides your domain loads the code to redirect to your store.

Or if AB testing scripts are in place through the scraping add the js redirect that way and let them send traffic to you.

Make sure to code and test to avoid any infinite loops where customers arrive at your url then constantly get the page refreshed.

This is something you may want to randomly happen and delete itself immediately.

So if the scammers are actually monitoring the site, and not pure botting, it’s hard for them to locate the cause because it only happens to a random subset of visitors/times. If you know the region they are operating out of make the script not run for that geo-ip (geography ip addresses)

Also if you know the distributors/suppliers/vendors behind the scenes contact them as well to inform them they are being used to infringe IP.

Bonus points if you can pull off both the redirect and supplier-cutoff to bookend them in a vise while they get deplatformed.

4 Likes

Hi Paul, thank you! I have a trademark lawyer who will be helping tomorrow. But they can’t help with the website. We do have the redirect code added. Want to help me with this issue?