Hi Community,
I am before launching my store and trying to get rid of all the problems I am facing.
Is there any solution to make PayPal Express checkout add Shipping fee? Maybe there is the same problem with other express checkout methods, like Apple Pay, Google Pay, etc, I just haven’t tried it yet.
Thanks a lot!
Barbara
Hi, [email removed]Organiqa-D!
When a customer checks out using the PayPal Express button, they will be taken to PayPal where their shipping and billing addresses are collected. From here, the customer will be redirected back to the Shopify Checkout where a shipping rate can be selected and the price will be updated accordingly before finalising the transaction.
Is this the last feature of the store you’re needing to check before you launch? (Exciting!)
Thanks a lot @Nia ,
I will check it out and try myself. And how about discounts? Is it the same? Updated after, or there is no discount when paying with PayPal Express?
Well, this is ONE of the last features I have to check, but I am getting close. Yes, Exciting, thanks!!
Hi Nia
I have also just launched a new store.. and have come across the same issue??
A friend helped out and tested out with a small purchase and checked out on Paypal Express. Sadly NO shipping was added to the order, as the transaction was ‘completed’ without returning to the Shopify platform, for any shipping options/costs to be chosen?
I have had to remove the Paypal Express Checkout option.. which is not great, as I feel giving a large percentage of customers a Paypal Express option is quite important.
Am I doing something wrong? Is there a setting I need to change?? Help!
Hi @Nia ,
You were right, PayPal brought me back to the final check out page, where Shipping fee was added and I could use a discount code as well.
Thanks a lot!
Barbara
@Gergely3 you had the same problem, read the answer above, maybe it helps you too.
@Organiqa-D unfortunately when someone used express checkout it didn’t go back and the tax was not added. We had to make a custom invoice. Only my solution helped us.
Hi, [email removed]Organiqa-D!
That’s awesome to hear! I’m glad it all worked out.
We have a set-up checklist you can refer to as you get ready to launch! I also wanted to provide you with a Marketing Strategy guide that can also be helpful to boost those sales!
We wish you all the best with the launch of your store!
Hi, @MicheleG!
Are you able to confirm that you have all the Shipping Rates set up and active in your store?
When customers check out with PayPal Express, it should be redirecting them to the Shopify Checkout. Have you been able to try a test checkout with PayPal Express yourself?
You are definitely correct in saying a large percentage of customers will benefit from checking out with PayPal so we want to make sure we can get that working for you!
Hi @Nia ,
Before I mark this thread as a Solved problem, may I ask if I can tag you in another issue?
It is about a Local delivery + % discount.
I haven’t gotten any useful help for that issue.
Please be kind to let me know. Thanks a lot!!
Barbara at Organiqa
Hi Nia
Yes I have my shipping rates listed.. mine are based on order value for reference. I have tested and got a friend to purchase an item then checkout with Paypal Express.. Unfortunately, checkout was immediate without adding delivery.. it did not return to my shopify page.. )-: Not sure what to do??
Hi, @Organiqa-D!
No problem! Feel free to tag me and we’ll help you out with the issue!
Hi, @MicheleG!
Are all products on your store physical products or do you also have digital products listed?
Hi @Nia , thanks a lot in advance!
Hi @Nia ,
No, no digital products, only physical.
Hi @Nia ,
Just checking whether there is a follow up on this thread as I’m having the same problem. The PayPal Express Checkout does not return to Shopify and proceeds with the charge.