I am using the Narrative theme, and I want to put a video on the home page. But I don’t want to have to use Youtube or Vimeo links. But a video that I have already saved in the archives.
I have been told that this can be done by adding “Custom Content” and from there selecting Custom HTML. But from there I have no idea…
Upload the video into your Files section of your Shopify store. (Click “Settings” > Click “Files”). Make sure the video file is either a .MP4 or .WEBM.
Make sure that this section is not hidden. By default, the video should work on the mobile phone too. If something is wrong, can you send us a screenshot? We’ll check it out. And HTML code video as well.
Any fix for the mobile issue? I’m in the same position.
While in the Customization tool of Shopify both the browser and mobile mode shows video fine.
Visiting the store the video works fine on PC but won’t show at all on mobile (using Chrome on iPhone).