Hey! I was just wondering if there’s anyway to go back and adjust my info of my business. it’s telling me that my shopify parents acount is on hole and I have to give them a picture of a drives license, but the name listed is not the name on the driver’s license. I just waned to know if there’s a way I can go back and adjust the name. thank you!
Hey, @Boedinewsom
You would want to reach out to our authenticated support team from our help center in order to get account-specific assistance. However, if you have received an email from us regarding your payment hold, you can respond back to that email directly to provide some context around the name discrepancy in order to get some possible options for you.
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