I have an ABN linked to my Shopify account as you must do when you sign up for Shopify. However, I want to change the ABN that is linked to my account to a different ABN that is under another owner’s name and am not sure how to do this, or if this is possible and cannot find any information on this anywhere. Can someone offer any help or suggestions?
Hey, @joseph04 !
This is something our Financial Services team will need to change internally for you - at the moment there is no option for merchant sot change this number in the admin themselves. This is a security measure, just to make sure the ABN is changed correctly if it doesn need to be changed!
In order to do this for you, we’ll need to access your account. While we’re not able to provide account-specific support via the Shopify Community at this time, we’d be happy to continue assisting you through live chat, email, or callback. Please visit our Help Centre here and then type in your question or the topic you need help with. After that, you will be provided with some guides that may resolve your issue for you, and it will also give you the option to speak to a Support Advisor if the guides aren’t what you’re looking for. You should see the ‘Contact Support’ link at the very bottom of the page once you’ve typed in your question!
Since this is the next step I’ve marked this reply as the solution for the benefit of others who may discover this topic.
I’m sure this will be changed for you in no time!
Ava
Social Care | help.shopify.com
Thank you!