Could you please change my store currency from NZD to USD. As I got 1st sale today on my store and I found that customer paid me NZD 15.99 and I need to pay my dropshipper NZD 16.35. I am loosing money. This happened because of currency changed i made before from USD to NZD. It shows USD prices with NZD sign and so customer paid NZD. Please shopify help me.
Topic summary
Store currency mismatch after the first sale led to a pricing/display issue: prices appeared as USD amounts with an NZD symbol, resulting in the customer paying NZD 15.99 while the dropshipper cost was NZD 16.35, causing a loss. (NZD = New Zealand Dollar; USD = United States Dollar.)
Recommended action: contact Shopify Merchant Support via the provided contact page link to request a currency change from NZD back to USD.
Outcome: Support was contacted and promptly assisted in making the necessary changes; the merchant reported quick and helpful resolution.
Status: Resolved. No outstanding questions or disagreements noted.
Please consider sending an email to merchant support directly, they should be able to make the switch.
Contact page link: https://help.shopify.com/en/questions#/contact/
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Thank you very much nick for your guidance. I followed the provided link and one of the support staff named Hayden helped me out with that so quickly and kindly.
Thank you shopify
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Thank you for the update!