How can I customize the contact form on the Prestige theme?

Shopify Discussion

Topic summary

A user seeks guidance on customizing the contact form in Shopify’s Prestige theme for their store (zenithstore.co).

Two main approaches are suggested:

Code-based customization:

  • Navigate to Online Store > Themes > Prestige > Actions > Edit Code
  • Locate the “contact-template.liquid” file in the Sections folder
  • Modify HTML, CSS, and JavaScript as needed
  • Preview changes before publishing
  • Create a backup copy before making modifications

App-based solution (no coding required):

  • Install third-party apps from Shopify App Store to add custom fields
  • Recommended apps include Form Builder App, G:Form Builder App, and Contact Form Builder App
  • Contact app developers directly for functionality questions

Additional context:
One responder notes that adding custom fields helps gather more customer information, which supports customer engagement strategies like loyalty programs. The discussion remains open with no confirmed resolution from the original poster.

Summarized with AI on November 22. AI used: claude-sonnet-4-5-20250929.
1

how can i costumize contact form on prestige theme? my shop is zenithstore.co..

thank you…

2

Hello @mire36 ,

We are AliReviews - All-in-one reviews solution to all businesses.

To customize the contact form on the Prestige theme, you will need to make changes to the code in the theme files. Here are the general steps you can follow:

  1. Go to Online Store > Themes → Prestige theme → Action button → Edit Code
  2. In the theme files, navigate to the Sections folder and find the file named “contact-template.liquid”.
  3. Open the “contact-template.liquid” file and make any desired changes to the form HTML, CSS, and JavaScript.
  4. Save your changes and preview the form to ensure it looks and functions as expected.
  5. Save and then Publish.

Hope this can help. If so, please hit the Like Button or mark this as Accepted Solution to let us know, it means a lot to us.

Regards,

AliReviews team.

3

Hi @mire36 ,

Such a great idea to customize your contact form! Are you looking to add more fields to your contact form? It will definitely allow you to get more information from your customers.

If you aren’t comfortable with coding, installing a third-party app is the easiest way to add custom fields to your contact form. There are a few apps on our Shopify App Store here that can help you customize your contact form:

Third-party developers make these apps outside of Shopify. If you need more information about the app’s functionality, I recommend contacting the app developers.

If you’d like to test some coding skills, you can look at our Shopify Developers page here on adding some extra codes onto your theme’s coding to add more contact form fields. Keep in mind before you customize a theme, it’s a good idea to make a backup copy so that you can discard your changes and start again if you need to.

It looks like customer engagement is your current focus. One of the best strategies is creating a customer loyalty program. So if you haven’t already done so, I suggest looking into this further if this is something that interests you! Here’s one of our Shopify Blogs you can take a look at for more information on this.