How can I directly speak with customer service?

Shopify Discussion
1

Does anyone know how to actually contact customer service. To talk to a person?

2

You can try using this direct link to reach out to support
https://help.shopify.com/en/questions#/contact/
If the link keeps redirecting to the home page, try opening the link in Chrome Incognito mode.

Alternatively, I’ve recorded a video showing a step-by-step process of how to reach support.
https://www.youtube.com/watch?v=6Dh3jkf7Xas