How can I disable Google reCAPTCHA on my Ajax-loaded pages?

Technical Q&A
1

Hi,

Since I am using ajax for loading pages content, I need to disable it. I am using Shopify plan ($79/m) and I don’t see that option in store settings.

Thanks.

1 Like
2

Hi @JankoM ,

Welcome to the Shopify Community!

To Disable Google reCaptcha:

  1. From your Shopify admin, go to Online Store> Preferences.

  2. Under Checkout Protection, uncheck Enable Google reCaptcha.

  3. Click Save.

Let me know if this solves your problem or if you need further help!

3 Likes
3

Hi Brian,

I don’t see that option as available, I’ve got:

title and meta desc, ga, fb pixel and password.

Thanks.

4

Sorry about that, @JankoM . Unfortunately, the option I described is only available to Shopify Plus merchants.

The only other way to get reCaptcha disabled is to file a request with Shopify Support.

Shopify Support will be happy to disable the reCaptcha for your store. Click here to contact them: http://bit.ly/2Zno6MG

If this answers your question, please click Accept as Solution on this post.

Cheers!

1 Like
5

After you have uncheck the box removing the recaptia how long doe sit take to go because mine is still there after I removed it!

1 Like
6

Same problem at my project (debut theme). I have disabled this option 20 hours ago but captchas are still being displayed. I contacted the support. But he wasn’t able to solve the problem yet.

Even worse, when you sign up for a newsletter on a mobile browser, the browser scrolls down to the newsletter field after submitting the form, but at the top of the page is a captcha to solve. But the user can’t see it.

7

Have you ever figured out how to solve this, same issue here? Tnx

8

Hi,

My client site after disable the google recaptcha, still it asking the recaptcha after submit the form.

online store->Preferences-> spam protection

i am uncheck this below options

Enable Google reCAPTCHA on contact and comment forms

Enable Google reCAPTCHA on login, create account and password recovery pages

Can you help me how to resolve this.

Thanks

Vasanth

9

You need to contact Shopify support for it.

10

Online Store > Themes > “Actions” dropdown > Edit Code

  1. Open one of the following files (whichever one you have):
  • theme.scss.liquid
  • theme.scss
  • theme.css.liquid
  • theme.css

  1. Scroll to bottom of the file

  2. Add the following on a new line:

.grecaptcha-badge {
  display: none !important;
}
  1. Save
1 Like
11

Not working for me.

12

I have also disabled the Google reCaptcha in the preferences -section. Also tried to add that code on CSS -file, but it still shows the “ReCaptcha challenge”

Is there any way to disable that?

13

the same issue is shown on my site, after disabling the google Recaptcha, still it asks the Recaptcha after submitting the form

14

Are you serious? ?‍ :male_sign:

  • Hey, @aldiyar , I have a problem. A big crocodile is walking in my garden and I can’t cross it. Can you help me?

  • Sure, Janko. Take this sleeping mask, cross the garden with your eyes blindfolded and you won’t see it anymore!

15

Thanks! This solved it for me and the sticky badge is hidden now.
Much appreciated

16

Hey man,
Thank you so much. I tried so many things but the croc won’t go away. This helped a lot. God bless you.