Hello! We have had a third party add a secondary notes section in our checkout eg colour request so it’s separate to the delivery instructions. Unfortunately it doesn’t show up on our packing slips. Is there any way of making it show up on our packing slips? If not - how do I remove it?
Hi, can you explain more?
Do you want to add a field that will get “delivery instruction” from the customer and that will be show on the order page?
Hi @GraceHoundTees ,
If you’re thinking about relocating the notes from the checkout page to the product page, there’s a great option available. You can utilize the free Easify Product Options app, which enables you to seamlessly incorporate notes into your product page. Moreover, the Easify team is prepared to assist with an additional configuration to ensure your notes are displayed on the packing slips exactly as you want 
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Hi. I have the delivery instructions that appear on our packing slip which is fine. However I need the “special instructions” to appear on our packing slip so we know what the customer has requested. I hope that makes sense
Hi @GraceHoundTees ,
If you’re open to giving my suggested solution a try, which involves displaying the “special instructions” directly on the product page using our Easify Product Options app, we are more than willing to customize the app to ensure that it appears on the packing slip exactly as you desire, all without any additional fees. It’s also worth noting that you can achieve the desired text field setup with our app’s free version .
Thanks so much. We are actually looking at adding customisation to some of our pages. Is your app just for page and product customisation or entire website?
