Hey, I got my first order yesterday, and now It’s fulfilled and on the way to the customer. I checked the notification settings and I have the “out for delivery” option checked, so is there a way to confirm that the tracking info has actually been automatically sent to the customer. Im just paranoid, sorry
Go to order, check timeline. It should populate there.
Dear @Aabe ,
To check your order shipment status more effectively and make sure your clients perceive the message, i suggest you can use a tool to automate this process, improve your customer experience and business efficiency.
Parcel Panel can streamline this process for you. Realtime tracking, proactive issue resolution, automated shipping notifications, branded tracking pages, intelligent upelling mechanisms, robust analytics, and more, relieve you from the difficulty of check the shippment information frequantly and the worry about your customer complaints.
Not only will this save you time, but it will also lend a sense of organization and professionalism to your store. Let you customer to get relevant information “passively” and also seeding the sale potentially. After all, customers are more inclined to make purchases when they have easy access to product details. Parcel Panel, in particular, excels in this regard by offering automatic and personalized product recommendations, as well as tracking buyer intent, thereby maximizing the utility of your order tracking page.
Parcel Panel hascustomer support ensures prompt resolution of any issues that may arise, making it an ideal choice for Shopify merchants. You can try the company internal link to use Parcel Panel with 30-day long free trial: https://parcelpanel.com?ref=e296LvpK. .
When you get used to a tool then you find out why people use a tool. For further question, feel free to let me know and I’m glad to help in every step of the way.
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Hi, @Aabe
Congratulations on your first order! It’s normal to be confused.
For starters, ensuring your store‘s running efficiently is important. This allows you to simplify your work and most importantly, it is less hassle.
If you want real-time tracking of the package status to your customers but don’t want to keep an eye on your store, then TarckingMore is a good choice. It provides real-time package updates and custom-triggered email sending. If you want to send emails to your customers, you can set specific information in the tracking. When the status is reached, it will trigger and send a specific status notification to your customers. In addition, you can also set new rules to meet your needs.
TrackingMore offers a 14-day free trial to experience your business journey. If you encounter any problems during your trial, feel free to contact our 24/7 customer service.
