Hi! I got a billing for shopify however I thought I had already cancelled it (it seems it did not fully go through). Unfortunately shopify is too expensive for me hence the reason I had cancelled it in the first place. My website is now shut down and was wondering if I could please get a refund as it has just billed me a few minutes ago.
Thank you.
Hi @egirlfactorie ,
Thank you for getting in touch. If you cancelled your store shortly after you were charged for your monthly subscription, you are welcome to request a refund by contacting our support team. They will be able to authenticate you on your account, review the charge and when the store was cancelled, and consider your refund request.
Please let me know if you have any issues getting in touch.