I recently Purchase the 29 Dollar plan But I accidentally Purchased the plan for the wrong shopify Store account, I would like a refund so I could purchase plan for the right Shopify account in store
I was meant to purhcase the plan from this account that i am currently using but i accidentally used a wrong one.
Hey, @Ziaad ! Thanks for reaching out about this.
While the Terms of Service state ‘No refunds’, we also know that accidents like this happen. Therefore, we can certainly look into it for you. We’ll need to access your account in order to do so, and so we can consult with the Billing department about it. While we’re not able to provide account-specific support via the Shopify Community at this time, we’d be happy to continue assisting you through live chat, email, or callback. Please visit the Shopify Help Center and log in to your account to create a support request.
Since this is the next step, I’ve marked this reply as the solution for the benefit of others who may discover this topic. Thanks!