Hi, I have added the DOB to the sign up form but when a customer checks out and didn’t have an account, the DOB isn’t added! How do I add the DOB to the checkout, to match the checkout form?
Hi @HEALINGANDHER ,
Unfortunately, as of right now, Shopify does not provide a way for store owners to edit their checkout pages unless they are on the Shopify Plus plan. If you are allowing people to check out as guests, they will be able to bypass the account signup form and, in turn, the DOB field.
The way around this would be either:
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You add a DOB field to the cart page and force users to go to the cart page before checkout and make the DOB field a mandatory field.
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You require a user to create an account in order to checkout with the DOB field being mandatory in the account creation process.
Hope this helps!
I have the DOB in sign up but come to realise it doesn’t actually work? Can
you help with this?
Hi @HEALINGANDHER ,
Unfortunately, we don’t do hourly maintenance unless its for a previous client whose website we’ve built. If you were interested in redesigning the site as a whole, we could definitely help you out there. But, for smaller hourly projects, I recommend looking for an expert on the Shopify Experts Marketplace. Link is below. Best of luck!