Hello Shopify team, I need help changing the bank account number. I believe I entered a wrong number because the old account information I enter to change does not work. Please advise.
Consider sending an email to merchant support, they can look into the account.
Contact page link: https://help.shopify.com/en/questions#/contact/
If the link keeps redirecting to the home page, try opening the link in Chrome Incognito mode.
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Hi, @MarliMonroe .
Thank you for reaching out here in the community!
I understand you’re looking to update / change your bank account number on file as you’ve entered the wrong number. In order to update this information for Shopify Payments you’ll need to contact our support team for authentication purposes.
You can navigate to our Help Center to reach out to our support team via chat, email or by scheduling a callback. Since we are unable to authenticate or provide account-specific information through community forums, our live support will be best.
I’d also like to know more about what kind of online business you’ve started and what you’re currently working on. I’ll be happy to take a closer look and share resources.
Let us know if you have any further questions.
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