Hi Shopify,
I am getting very frustrated because my first big payout on Shopify I think went to the wrong bank. I put one digit I think wrong on my bank info and don’t know what it was. I am trying to change the bank but I cant remember at all what it was. Please help.
Hi, @JohnV2 .
Thank you for reaching out and bringing this to our attention.
I understand that you might have input the wrong bank account number, and you’re unable to update the account on file without being able to verify the previous account number. If you’re unable to verify the old account number, then we’ll need to access your account in order to resolve this issue. While we’re unable to provide account-specific support via the Shopify Community, we’d be happy to continue assisting you through live chats. Please visit the Shopify Help Center and login to your account to create a support request.
That being said, I noticed that you’re a new member of our Shopify Community. Once you’ve resolved the issue with your bank account, I’d love to hear more about your business and share some resources to help you get started. What types of products are you selling? Do you have a marketing plan prepared for your store?