How can I receive Shopify payouts in my customer's currency?

Payments + Shipping & Fulfilment

Topic summary

A merchant based in Spain selling primarily in USD faces high fees due to Shopify Payments’ currency conversion structure. They’re charged elevated international card fees plus an additional 2% conversion fee when receiving EUR payouts, totaling nearly 5% in costs.

Core Issue:

  • Shopify Payments doesn’t support multi-currency payouts (receiving funds in the same currency customers pay)
  • Stripe offers this feature but was discontinued in countries where Shopify Payments is available
  • Having a US LLC doesn’t help since US citizenship is required for US-based Shopify Payments

Merchant’s Concerns:

  • Believes Shopify intentionally limits options to profit from currency conversion fees (1.5-2%)
  • Questions whether switching store country temporarily to connect Stripe (e.g., via Estonia) then reverting back would work

Suggested Workaround:
Another user recommends exploring a third-party solution called “Shopify Stripe Checkout” as a potential alternative.

The discussion remains unresolved with no official confirmation on viable solutions for international merchants facing this fee structure.

Summarized with AI on October 28. AI used: claude-sonnet-4-5-20250929.
1

This has been ongoing for years, but Shopify couldn’t care less. Could you please send me my payouts in the same currency my customers pay me?

Our example: we sell in USD being the US our main market, but our bank account is in EUR since our store country and company are based in Spain. This means that we are paying higher international card fees, and Shopify is charging an extra 2% (!) currency conversion fee. It is almost 5% in total.

We would use Stripe instead (they can send payouts in multiple currencies). Still, Shopify had the brilliant idea to drop it in all countries where SP is available so they can keep bullying international sellers into abusive currency exchange rates through SP. Sure we could try another gateway, but Stripe is by far the best. This strategy of forcing merchants into using SP is just sad. We even have a US LLC, but since you need to be a US citizen to use SP in the US, this is no good either.

We would very much like to use Stripe. I heard you could choose a country where Stripe is available (such as Estonia), link Stripe, and revert to your original country (Stripe would remain connected). Can any support staff verify this?

It is very unlikely that Shopify will ever add multicurrency payouts (since they profit 1,5% - 2% from the exchange), so what’s left for merchants in our situation? Is there a fix for this?

3 Likes
2

Check out the third party solution Easy “Shopify Stripe Checkout”.

2 Likes