I’m using a domain from a third-party provider, looking to connect my subdomain or use it on a different platform like a custom web page. Shopify support states that this is a known limitation and redirection will be having an error. I want to implement this as example:
if I have a domain say www.brandname.com, and Shopify store is live on this domain name, however I want that there is www.shop.brandname.com subdomain to be redirected to a custom made web page apart from the Shopify store itself.
It is possible to use a subdomain on a different platform, such as a custom web page, while still using the main domain for your Shopify store. However, there may be some limitations to this depending on the third-party domain provider you are using.
If you are using a third-party domain provider, you will need to first set up the subdomain with the provider. This typically involves creating the subdomain in the provider’s control panel and pointing it to the server where your custom web page is hosted. Once the subdomain is set up, you can then access your custom web page using the subdomain URL (e.g. www.shop.brandname.com).
If you are using a subdomain on a different platform, it is important to note that there may be some limitations to the functionality you can use. For example, certain features or functions that are available on the main domain may not be available on the subdomain. Additionally, the subdomain may not be able to access certain data or resources that are associated with the main domain.
In summary, it is possible to use a subdomain on a different platform while still using the main domain for your Shopify store. However, there may be some limitations to this depending on your domain provider and the specific configuration of your subdomain. If you have any questions or concerns, I would recommend reaching out to your domain provider’s support team for further assistance.